Service and payment regulations at Shark Dental

General policies and regulations

– Deposit and Direct Payment service is applicable for customers using services at Shark Dental Clinic.

– Customers can pay once or split into multiple payments.

– Customers can pay on behalf of relatives and friends.

Please clearly state the information in the payment content. Then contact the center via:

• E-mail: sharkdentalclinic@gmail.com
• Hotline: 1800 2069.

– Customers can pay in full or pay in part in advance according to previous agreement with Shark Dental.

– The specific listed price at Shark Dental is provided on the website. https://nhakhoashark.vn/ 

– To make online payment, customers need to register as members first.

– Customer registration information must be absolutely accurate. Shark Dental will not be responsible for compensation in case of incorrect information during the registration process from the customer.

– Customers must absolutely keep their account information and password confidential.

– Customers need to read and understand clearly about payment methods and instructions.

– Customers please contact Shark Dental Clinic via Email:  sharkdentalclinic@gmail.com for specific information about appointment time after completing payment.

– If you want to change your appointment time, please contact Shark Dental Clinic 3 days in advance from the new appointment date via:

• E-mail: sharkdentalclinic@gmail.com
• Hotline: 1800 2069.

– When needing assistance with problems that occur during the payment process, customers please contact:

• E-mail: sharkdentalclinic@gmail.com
• Hotline: 1800 2069.

Payment terms and conditions

– Your payment card information must be correct and valid.

– To pay, customers need to log in to their account.

– Customer registration information must be absolutely accurate for successful registration.

– Please contact Shark Dental after payment is completed:

• E-mail: sharkdentalclinic@gmail.com
• Hotline: 1800 2069.

Warranty policy

All customers who make direct payments or through the payment gateway for all treatment services at Shark Dental are entitled to the warranty policy according to the dental clinic's regulations.

Refund Policy

Shark Dental applies a refund policy for customers in the following cases:

– An error occurred during the payment process.

– Customers have personal matters and cannot change their visit time.

– Customers have unusual health problems.

– Other cases/reasons do not apply this policy.