Chính sách bảo hành - Cam kết chất lượng

Chính sách bảo hành – Cam kết chất lượng

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Shark Dental Warranty Policy

– Using products and services at Shark Dental, customers will receive Warranty policy in accordance with the agreement when trading/buying the corresponding product.

– From the time the customer receives the completed product, the warranty period for free warranty products will begin.

– When requesting warranty, customers please provide warranty card or payment invoice, delivery note.

  • Customer and product information must be clearly, fully and accurately displayed on the warranty card or payment invoice.
  • Warranty card and invoice must be intact, not repaired, patched or erased.

For cosmetic porcelain teeth

– Violation of one of the conditions in section 1.

– Product information does not match the warranty card.

– Customers arbitrarily repair/warranty part or all of the product at warranty centers that are not in the Shark Dental system, or are not partners designated by Shark Dental.

– Customers do not follow instructions at Shark Dental:

  • Not following the doctor's treatment plan.
  • Do not follow the instructions for use.
  • Use of drugs/chemicals other than those prescribed by a doctor.
  • Using hard or colored foods without a doctor's prescription can cause teeth to become discolored, chipped, yellow, etc.
  • Accident or strong impact causes tooth damage.

For Implant products

– Violation of one of the conditions in section 1.

– Product information does not match the warranty card.

– Customers arbitrarily repair/warranty part or all of the product at warranty centers that are not in the Shark Dental system, or are not partners designated by Shark Dental.

– Customers do not follow instructions at Shark Dental:

  • Not following the doctor's treatment plan: How to care for the wound so that the tooth can recover quickly; regular check-up schedule, cosmetic dental restoration.
  • Do not follow the instructions for use.
  • Using hard or colored foods without a doctor's prescription can cause teeth to become discolored, chipped, yellow, etc.
  • Accident or strong impact causes tooth damage.

For other products

– Violation of one of the conditions in section 1.

– Product information does not match the warranty card.

– Customers arbitrarily repair/warranty part or all of the product at warranty centers that are not in the Shark Dental system, or are not partners designated by Shark Dental.

– Customers do not follow instructions at Shark Dental:

  • Not following the doctor's treatment regimen: How to care for the wound to recover quickly, regular check-up schedule.
  • Do not follow the instructions for use.
  • Using hard or colored foods without a doctor's prescription can cause teeth to become discolored, chipped, yellow, etc.
  • Accident or strong impact causes tooth damage.

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